Questions? We've got answers.

Players aged 10 and up at any level: house league, select, rep, AAA, junior, college, and adult recreational. Every session is 1-on-1, so your coach tailors the work to your current ability and goals.

Absolutely. We coach all genders. Many of our coaches have extensive experience in both men's and women's hockey at competitive levels.

For video analysis sessions, yes. You upload your footage before the session so your coach can pre-review it. For mental performance coaching, no film is needed. Your coach guides you live.

Yes! Parents are welcome to observe any session. After each one, coaches share detailed notes, drill assignments, and progress reports that parents can review in the dashboard.

YouTube is generic. EliteSportIQ is 1-on-1: your coach watches YOUR film, breaks down YOUR habits, and builds a plan specific to YOUR game. It's the difference between a textbook and a tutor.

Our core product is 1-on-1 coaching, but we build custom film review and development packages for teams, organizations, and associations. See the Teams page or contact us for team pricing.

A computer, tablet, or phone with a stable internet connection and a camera and microphone for live sessions. For video analysis, any device that can record and upload video files.

Yes. The platform is fully online and open to players across the United States, Canada, Europe, and beyond. All prices are in USD.

Use the in-app chat, email us at support@elitesportiq.com, or reach out on Instagram @elitesportiq. We typically respond within a few hours and always within 24.

Four plans, billed monthly in USD: Basic $109.99 with 1 session, Prospect $179.99 with 2, Pro $254.99 with 3, and Elite $324.99 with 4 sessions per month. Yearly season billing saves 15% on every plan.

All prices on EliteSportIQ are in US dollars. Your card is charged in USD and your bank converts at its current rate if your account is in another currency.

Every plan gives you a monthly pool of session credits. One credit books one session on your plan's coaching track; on a Combo plan you can spend credits on either track. There are no separate balances to juggle.

Combo plans include both coaching tracks and double your monthly credits, which you can spend on any mix of video and mental sessions. They're priced well below the cost of two separate plans.

Yearly billing covers the full 7-month hockey season in one payment at 15% off the monthly rate: Basic $651, Prospect $1,064, Pro $1,512, Elite $1,932. The discount applies automatically when you pick yearly.

Because that's the hockey season. You pay for the months you actually train instead of a 12-month lock-in that bills you through the summer.

Yes. At each monthly refresh, unused credits roll into your rollover bank, capped at one month's worth at a time. Rollover credits are spent automatically after your current month's credits.

Yes. Upgrade, downgrade, or cancel from your dashboard at any time. No contracts, no cancellation fees, no penalties.

No free trial, but every plan comes with a 30-day money-back guarantee: a full refund within 30 days of your first payment, with no more than one session completed.

All major credit and debit cards, including Visa, Mastercard, and American Express. Payments are processed securely by Stripe; we never see or store your card number.

Yes. Upgrades take effect immediately and we prorate the difference. Downgrades take effect at the start of your next billing cycle.

Yes. Families with multiple players get 10% off each additional player's subscription, applied automatically at checkout. Create your family right in the app: open the account menu, choose Family, add your players, and manage every plan from one dashboard.

None. The price you see on the pricing page is the plan price; taxes are calculated and shown at checkout based on your location. No setup fees, no platform fees, no surprise charges.

Your account, session recordings, notes, and progress data are retained for 12 months after cancellation. Reactivate anytime and pick up where you left off.

From your dashboard calendar: pick video or mental, choose your coach, and select an open time. One credit is deducted when the booking is confirmed.

Basic and Prospect plans book at least 48 hours ahead. Pro and Elite book as late as 24 hours before the session.

60 minutes, for both video analysis and mental performance. That's enough for a thorough breakdown, questions, and a clear plan for what to work on next.

Live over a private 1-on-1 video call. When your session is booked, the join link appears right on the session in your dashboard. Every session is recorded for you.

Yes. Cancel 24 or more hours before the session and your credit is returned automatically. Inside 24 hours the credit is forfeited. Reschedule requests are confirmed by your coach so the new time works for both of you.

Yes. You choose the coach every time you book. Most players stay with one coach for continuity, but you can try different specialists whenever you want.

Yes. Parents are welcome on any session, and many join the film review for younger players. Session notes land in the dashboard afterward either way.

For video analysis, upload your game film at least 24 hours ahead and add a note about what you want to work on. For mental performance, just show up. Your coach leads the first conversation around your goals.

Upload your game or practice film before your session. Your coach reviews it frame by frame, adds annotations and drawings, then walks you through a personalized breakdown with drills during a live 1-hour 1-on-1 session.

MP4, MOV, M4V, and AVI, up to 2GB per file. Record on your phone, GoPro, or any camera. Phone footage from the stands works fine.

Approximately 60 minutes. That's enough time for a thorough film review, Q&A with your coach, and personalized drill recommendations to work on before your next session.

At least 24 hours before your session is ideal. This gives your coach time to do a preliminary review so the live session is focused and productive.

Both. Game film is great for reading plays, positioning, and decision-making. Practice footage works well for technique breakdowns like skating stride, shot mechanics, or goalie movement.

Yes. All annotated clips, coach drawings, and session recordings are saved to your player profile. You can rewatch them anytime from your dashboard.

Our coaches work with all kinds of footage. Phone recordings from the stands are fine. Better quality helps, but it's not a dealbreaker. Your coach will let you know if the footage needs improvement.

Absolutely. When you book, add notes about what you want to work on: skating, positioning, puck protection, transition play, and more. Your coach will tailor the session accordingly.

Open the session in your dashboard and upload straight from your phone, tablet, or computer. The file attaches to that session so your coach knows exactly what to review.

MP4, MOV, M4V, and AVI files up to 2GB each. That comfortably covers a full game recorded on a phone.

Yes, every session is recorded automatically, including all of your coach's on-screen annotations, and saved to your player profile.

It depends on your plan: 3 months on Basic, 6 months on Prospect, and 12 months on Pro and Elite. Download anything you want to keep forever.

Yes. Session recordings and annotated clips download from your dashboard in MP4 format for offline viewing.

Only you and your coaches. Film and recordings are private to your account and are never shared or made public.

That's exactly what they're for. Players rewatch their annotated breakdowns before games, and parents use them to follow progress across the season.

1-on-1 work with a pro-experienced mental performance coach. Sessions cover focus, confidence, pressure management, visualization, leadership, pre-game routines, and recovery from setbacks.

A coach who has lived it: a working BCHL assistant coach who played NCAA Division 1, USports, and pro hockey in Sweden. It is performance coaching built on real playing and bench experience, not clinical therapy.

This is one of the most common reasons players come to us. We teach breathing techniques, visualization routines, cognitive reframing strategies, and pre-game rituals to help you perform under pressure.

Not at all. Many of our top performers use mental coaching to sharpen their focus, build leadership skills, and maintain consistency. It's a competitive edge, not a weakness.

This is athletic performance coaching, not clinical care. Sessions are built around hockey-specific scenarios: faceoff pressure, bouncing back after a bad shift, staying focused during playoffs, communicating with teammates, and more. If you need mental health support, please speak with a licensed professional.

Yes. Slumps are often mental, not physical. Our coaches help identify negative thought patterns, rebuild confidence through visualization, and create routines that get you back on track.

Yes. Goaltending has unique mental demands, and sessions can focus on goalie-specific challenges like rebound recovery, staying focused through long stretches without action, and post-goal reset routines.

With the player's consent, yes. For younger athletes, we often include parents in goal-setting and progress check-ins. Session content remains confidential unless the player chooses to share.

A small, hand-picked staff, and that's deliberate. Every EliteSportIQ coach has played or coached at the professional, NCAA, or junior level, including an NHL-drafted pro, NCAA D1 alumni, a working BCHL assistant coach, and an NCAA D1 goalie coach and recruiter. You work with the same coach every session.

Every coach goes through a rigorous vetting process. We look for professional or high-level playing experience, coaching certifications, strong communication skills, and a track record of developing players.

Yes. Browse coach profiles, specialties, and backgrounds on the Coaches page. You pick who fits your goals, and you can switch coaches at any time.

No problem. Switch coaches anytime from your dashboard. No questions asked. We want you to find the right fit.

Our roster includes an OHL alum drafted by the Vancouver Canucks who played 15 pro seasons in North America and Europe, NCAA Division 1 alumni, a working BCHL assistant coach, and an NCAA D1 goalie coach certified by Hockey Canada and USA Hockey.

Yes. After every session, your coach assigns specific drills and focus areas to work on before your next meeting. These are tracked in your player profile.

Absolutely. Most players stick with the same coach for continuity. Your coach builds on previous sessions and tracks your long-term development.

Professionally edited highlight reels cut from your game footage: custom title cards, your name and number, slow-motion on key moments, and scout-ready pacing.

Three tiers, in USD: Starter $149 for up to 2 minutes, Prospect $249 for up to 4 minutes, and Elite $399 for up to 6 minutes with rush delivery.

Starter and Prospect tapes are delivered in 5 to 7 days. Elite tapes are delivered in 48 hours.

Yes. Starter includes one revision round and Prospect and Elite include two, so you get exactly the tape you want. You can also request specific clips up front.

You choose the vibe: hype, cinematic, clean, or no music at all. Our editors cut the reel to match.

Your game film, plus timestamps or notes on your best shifts if you have them. Our editors go through everything and pull the moments that make scouts sit up.

Yes. During checkout you can add a highlight tape to your plan at exclusive pricing that's only offered at signup.

A finished HD 1080p video file that's yours to keep, sized and paced for sharing with scouts, coaches, showcase applications, and social media.

Grab your unique code from the dashboard and share it however you want. Your friend gets 10% off their first payment, and a free coaching session is added to your account as soon as they make their first payment.

1 referral earns a free session. 3 referrals earn a free month of coaching. 5 referrals earn a 3-month upgrade to the Elite plan, and 10 earn VIP status with custom merch.

No limit on sharing your code. Keep referring teammates and keep earning.

Complete milestones to earn badges: 5 sessions for Bronze, 15 for Silver, 30 for Gold, 50 for Platinum. There are also bonus badges for streaks, referrals, and special achievements.

Yes. Reaching Platinum (50 sessions) adds 3 bonus session credits to your account, and your badge tier is displayed on your player profile.

Streak badges reward consistency. Stay active in consecutive months to earn streak milestones. The longer your streak, the higher the badge tier.

Badges are displayed on your player profile. You control your profile visibility. If set to public, other players can see your achievements.

No. Your badges are permanent. If you cancel and reactivate later, all previously earned badges are still on your profile.

Any device with a browser, camera, and microphone. Desktop or laptop is recommended for the best film review experience, but tablets and phones work too.

Yes. We use industry-standard encryption (TLS/SSL) for all data in transit and AES-256 for data at rest. We never sell or share your personal information.

Card payments are handled entirely by Stripe, the same processor used by millions of businesses. Your card number never touches our servers.

Each player needs their own account for personalized coaching and progress tracking, but parents can manage multiple player accounts from a single parent dashboard.

Click "Forgot Password" on the login screen and you'll receive an email with a reset link. If you don't see it, check your spam folder or contact support.

A minimum of 5 Mbps upload and download for smooth video calls. 10+ Mbps is recommended for the best experience during live sessions.

Yes. The entire platform works in your phone's browser: booking, uploads, live sessions, recordings, and messages.